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Holleran Benchmark
Ed Welch

Does anyone know what the Holleran "Benchmark" means? Is the average (mean, median), a mark of excellence (80th percentile, 90th percentile) or just some amorphous term they have made up?

Ann MacKay

FROM the website: Holleran’s proprietary benchmark, which includes the opinions and views of more than 96,000 Independent Living residents, all surveyed within the last 24 months.

Our CCRC does a Holleran survey and it is reported in percentiles compared to the other communities managed by Erickson Senior Living as well as to national results.

Ann MacKay

Charlestown in Catonsville, MD

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