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NaCCRA Board and Membership meeting 10/24/2021
Michele Holleran is founder and CEO of two firms: Holleran Consulting, a full-service research firm offering resident and employee engagement and satisfaction studies, culture assessments and various other types of surveys; and DeArment Consulting, specializing in strategic planning and leadership development.
She holds a PhD in organization and management from Capella University and an MBA from The Pennsylvania State University. Her dissertation topic was on culture change and leadership in aging services. She has facilitated many board retreats and strategic planning processes for aging services organizations across the United States.
Michele was the first chairperson and co-facilitator of the Larry Minnix LeadingAge Leadership Academy, a year long leadership development program for emerging leaders in senior living and aging services. She conceptualized and led a design team to formulate an international forum of senior living leaders and technology experts called The Innovators Summit, held in 2011 at the Broadmoor in Colorado Springs. Following this forum, she wrote “Innovation in Senior Living” for LeadingAge. She has served on the board of Eaton Senior Services, an affordable housing community based in Lakewood, Colorado, and is currently on the board for the Center for Innovation, parent of the GreenHouse Project. She is also the originator of the Senior Living Executive Women’s Leadership Retreat, now in its fifth year.
Susan Ryan, Senior Director of The Green House Project, is a leader in the strategic development of innovative thinking and cultural paradigm shifts. With international speaking and project management experience, she has served as an integral part of The Green House Project for over 12 years and has led the team through key transitions. In the quest for quality long-term care environments that are accessible and affordable to all, Susan has sought to leverage lessons learned from research conducted on the Green House model to develop protocols and metrics to ensure growth and sustainability. A social entrepreneur with a passion for improving quality of life for elders and those working closest to them, she offers a unique combination of skills in Nursing, Gerontology, Alzheimer’s and Dementia, and strategic marketing.
Susan has a background in nursing, with over 30 years of experience serving elders in a variety of settings across the continuum of care. She has been featured as a speaker many times at LeadingAge, The Pioneer Network and other high-profile conferences.
Marriott Marquis Hotel
265 Peachtree Center Ave NE
Atlanta, GA 30303
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Leaders Dinner 10/24/2021