The NaCCRA Board is pleased to announce the publication of the NaCCRA Consumer's Guide to Continuing Care Retirement Communities. The 22-page PDF is intended to help prospective residents find the great CCRCs and to help current residents monitor the ongoing health and performance of the community where they now live.
NaCCRA has a new membership brochure that can be used for recruitiment. We invite you to download the brochure and a membership application.
NaCCRA has a new presence on Facebook. We are looking to post photos from members and their communities. We are also trying some Facebook ads to advertise the Consumer Guide.
The online Membership System has new features including a membership card that goes out in the first email to new members. Current members can download their own card by going to My Account page on naccramember.com.
Credit cards can be used on the website. We use the PayPal gateway for credit and debit cards. You do not need to be a PayPau member to use the site.
NaCCRA’s goal is to make sure our CCRC communities are as good as they can be… not only for us but also for those who will follow us in the future. Our members and leaders work together to ensure that the CCRCs we live in are well managed and properly regulated. Here are the five issues that we are most closely engaged in. Click the green sub-head links to learn more about them.
Some states have enacted bills of rights for CCRC residents. Unfortunately, most have not. Since many residents in states where this has not yet happened are interested in this issue, NaCCRA is taking an active role in this effort. You can read our proposed Bill of Rights for Residents of CCRCs on this website.
Residents expect that entry fee investments in CCRC contracts are used to provide promised benefits to them. But industry experts, executives, and managers don’t always view stewardship of these investments in the same way. In some cases, the investments are not handled with care or prudence. NaCCRA is working to improve this situation.
NaCCRA members are working on a set of Model Laws designed for two purposes. First, to improve the business and financial practices of CCRC management. Second, to elevate the financial soundness of the entire continuing-care industry, to make sure that prospective residents can rely on the representations made to them during the marketing process.
Although residents in Entry Fee financed CCRCs provide all or most of the at risk, ownership equity capital to allow the enterprise to qualify for secured debt financing, the residents are often excluded from the Board. This has led to laws mandating residents on CCRC Boards but such laws have met with reluctant provider organizations accustomed to have sole ownership authority.
Matching and consistency principles are fundamental to sound accounting. However, CCRC accounting—as established by the guidelines of the American Institute of Certified Public Accountants and codified by the Financial Accounting Standards Board—departs from these fundamentals. This departure is material since it distorts the recurring fee adjustment calculations. NaCCRA advocates a return to more principled accounting and auditing standards.